Exceptional service is provided by exceptional people. At StoneRidge, our dedicated staff brings passion, expertise, and years of experience to deliver to you unmatched, personalized service each and every day. Our goal is to work together to serve your individual needs and exceed your expectations. We’ll make sure you have the independence, flexibility, and options to live the life you want to live, to thrive, every step of the way.
Meet Our Team
Kathleen has 25 years of leadership experience in health care and retirement management and has served the past 12 years with LCS in Retirement Communities throughout Connecticut. A graduate of UCONN’s Long Term Care Management Program, Kathleen was named by the American College of Health Care Administrators as “Administrator of the Year.” Kathleen currently serves as Treasurer for the Connecticut Assisted Living Association; is immediate past chair of MYFS Commission in Madison CT, is a past Rotary International Club President and a Paul Harris Fellow. Kathleen is a 2017 recipient of “Women of Excellence Award” for the Shoreline Chamber of Commerce.
Kathleen’s philosophy is to support a community where residents are engaged and have an active voice in all dimensions of community life. Kathleen practices the LCS cornerstones, “We deal honestly and fairly with integrity and openness;” and “We serve the residents first and foremost.”
Allen M. Boutin MPA, LNHA, COTA/L
ADMINISTRATOR OF AVALON HEALTH CENTER
Allen has been in the health care field for over 15 years. He holds a Master’s Degree in Public Administration and started his health care career as an Occupational Therapist Assistant. He joined the Avalon Health Center at StoneRidge in 2018. As the administrator of Avalon Health Care Center and the Memory Care Cottage, his role is to ensure the highest quality of care for residents who reside in assisted living, memory support and skilled nursing, whether temporarily or permanently.
Rafael S. Herrans
DIRECTOR OF ENVIRONMENTAL SERVICES
Rafael has over 15 years of Hospitality experience. He has managed full service as well as select-service properties in almost every sector of the business – extended stay, franchised and independent hotels. He has extensive experience with new openings, renovation planning, and quality assurance inspections. He has held positions in the past as Assistant General Manager, Operations Manager, and as Certified Executive Housekeeper for well-known hotels in Connecticut.
Rafael strives to continue providing StoneRidge residents with quality service in response to their housekeeping needs.
DIRECTOR OF FINANCE
Debra has worked with Life Care Services for 16 years and as a director at StoneRidge for 6 years. Debra holds a Master’s degree in Health Care Administration. Her education and experience enable her to fully understand the complexity and details of StoneRidge’s Life Plan Community residency agreement. Debra is dedicated to assisting residents and their families and frequently meets with prospective residents to review their financial questions. Debra is supported by a sophisticated financial team at Life Care Services to assure the financial stability and strength of the community.
Matthew has been with StoneRidge since before opening in 2003. The execution of both high-quality service and culinary experience for residents in multiple dining venues at StoneRidge requires professional experience and high energy. Matthew is dedicated to achieving and exceeding residents’ expectations.
DIRECTOR OF HUMAN RESOURCES
Renee has more than 15 years of human resource and management experience. Renee is responsible for assuring that qualified and responsive staff are recruited and trained for the services they provide residents of StoneRidge. Creating a supportive and hospitality focused environment for staff assures that residents’ expectations will be met by staff who enjoy working with residents, as well as having the opportunity for personal fulfillment and growth.
DIRECTOR OF COMMUNITY LIFE SERVICES
Michael has been with StoneRidge since 2014. In his role, he is responsible for the coordination of social activities and events that are identified by residents of StoneRidge. Communication is key to a successful and responsive holistic program of multiple activities and topics. A newsletter and web-based in-house digital network form the base for this communication. Michael’s background includes over 15 years in professional theatre as a producer, director, and educator.
DIRECTOR OF OPERATION SERVICES
Tina has been with StoneRidge since 2011. Tina’s professional background includes more than 20 years in the hospitality industry with management positions in well-established hotels and resorts. She supports the executive director and supervises the concierge services provided to StoneRidge residents. She takes the lead for the business office. The administrative functions of StoneRidge are facilitated with her talent.
Robert joined StoneRidge in early 2016. Chef Robert has been in the culinary industry since 1981. He has trained at the Culinary Institute of American in New York and taught at the Culinary Institute of Washington. He has earned numerous recognitions and awards for his culinary expertise. He brings a refreshing finesse of flavors to the dining experience for residents at StoneRidge. Working with his culinary staff the menus that he creates reflect a wide range of choice and tastes.
DIRECTOR OF NURSING SERVICES
Barbara has been a Registered Nurse for over 20 years, specializing in geriatrics and wound care. Barbara is dedicated to caring for people. As the Director of Nursing Services of Avalon since 2013, her responsibility is to ensure that the services provided comply with the highest standards of quality care and that Avalon residents benefit from the training and guidance she provides her nursing staff.
DIRECTOR OF LIFE SAFETY
Brian has worked for Life Care Services communities over 25 years and joined StoneRidge in 2012. He is responsible for all the systems that provide a comfortable and safe environment for StoneRidge residents. He is also responsible for the maintenance of all residences inside and out, and the clubhouses and grounds so that they function flawlessly and are immaculately maintained.
MARKETING & SALES DIRECTOR
Jamie has served in retirement living for over 10 years. She is passionate about working with older adults and helping them plan for their futures. In her role, cultivating partnerships with the surrounding community is an important way to serve and be a resource to our seniors. She joined the StoneRidge family in 2018. The Marketing team strives to create a meaningful and extraordinary experience for each guest that visits our community.