BECAUSE RESIDENT EXPERIENCE IS EVERYTHING
Part of living your best life is knowing your safety and overall well-being are top priorities. And at Stoneridge, they are.
As a community managed by Life Care Services®, our local team has the support of a national leader in senior living. With more than 50 years of experience in listening to residents and their families and finding ways to continually improve their lives, Life Care Services® has created Signature Experiences.
Signature Experiences provide innovative, resident-first safety and wellness initiatives. From pandemic precautions to proactive health programming, Signature Experiences elevate everyday life, while offering you and your family peace of mind.
Extraordinary Impressions defines the friendly welcoming culture Stoneridge is known for. Extraordinary Impressions focuses on providing exceptional hospitality experiences that create a richer, more engaging experience for resident.
Through Extraordinary Impressions, we meet and exceed residents’ expectations. We consistently demonstrate our service culture and recognize all who embody it.
1. We greet you warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We anticipate your needs and act accordingly.
4. We listen and respond in a timely manner.
5. We hold ourselves and one another accountable.
6. We make you feel important.
7. We embrace and value our differences.
8. We ask, “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, always.
10. We pay attention to details.
Heartfelt Connections® is a nationally recognized approach to memory care that offers proven programming for residents living with Alzheimer’s disease and other memory-impairing dementias.
Memories fade, but we know past relationships and experiences continue to shape the lives of residents every day. Heartfelt Connections uses customized reminiscence tools to help loved ones capture a legacy of details about each resident’s life — family, friends, career, hobbies, likes and dislikes.
We apply the insights gained from each life story to individualized programming for every resident. Customized activities are designed to promote physical and emotional well-being and prolong daily functioning. These activities also help residents maintain a sense of purpose, satisfaction, dignity, and quality of life.
Heartfelt Connections® is a nationally recognized approach to memory care that offers proven programming for residents living with Alzheimer’s disease and other memory-impairing dementias.
Memories fade, but we know past relationships and experiences continue to shape the lives of residents every day. Heartfelt Connections uses customized reminiscence tools to help loved ones capture a legacy of details about each resident’s life — family, friends, career, hobbies, likes and dislikes.
We apply the insights gained from each life story to individualized programming for every resident. Customized activities are designed to promote physical and emotional well-being and prolong daily functioning. These activities also help residents maintain a sense of purpose, satisfaction, dignity, and quality of life.
