Our Senior Care Specialists | StoneRidge

Meet our leadership team.

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Exceptional service is provided by exceptional people. At StoneRidge, our dedicated staff brings passion, expertise and years of experience to our community every day. Our goal is to work together to serve your individual needs and exceed your expectations.

Kathleen Dess

Kathleen Dess

EXECUTIVE DIRECTOR

Kathleen has 25 years of leadership experience in health care and retirement management and has served the past 12 years with LCS in Retirement Communities throughout Connecticut. A graduate of UCONN’s Long Term Care Management Program, Kathleen was named by the American College of Health Care Administrators as “Administrator of the Year.” Kathleen currently serves as Treasurer for the Connecticut Assisted Living Association; is immediate past chair of MYFS Commission in Madison CT, is a past Rotary International Club President and a Paul Harris Fellow. Kathleen is a 2017 recipient of “Women of Excellence Award” for the Shoreline Chamber of Commerce. Kathleen’s philosophy is to support a community where residents are engaged and have an active voice in all dimensions of community life. Kathleen practices the LCS cornerstones, “We deal honestly and fairly with integrity and openness;” and “We serve the residents first and foremost.”

Amy Welch

Amy Welch

Administrator of Avalon Health Center

Amy joined Avalon Health Center at StoneRidge in 2021. She is also responsible for overseeing both TopSAIL Assisted Living and The Cottage Memory Care. She obtained her Bachelor of Arts in Psychology at Salve Regina University in Newport, RI and graduate degree in Long Term Care Administration at Quinnipiac University in Hamden, CT. She has been a licensed nursing home administrator since 2010 and is licensed in Massachusetts and Vermont as well. Amy is passionate about caring for seniors, and she enjoys leading a team that shares her passion for providing quality compassionate care to older adults who require post-acute care and rehabilitation, or long-term care.

Rafael S. Herrans

Rafael S. Herrans

DIRECTOR OF ENVIRONMENTAL SERVICES

Rafael has over 15 years of Hospitality experience. He has managed full service as well as select-service properties in almost every sector of the business – extended stay, franchised and independent hotels. He has extensive experience with new openings, renovation planning, and quality assurance inspections. He has held positions in the past as Assistant General Manager, Operations Manager, and as Certified Executive Housekeeper for well-known hotels in Connecticut.
Rafael strives to continue providing StoneRidge residents with quality service in response to their housekeeping needs.

Debra Carney

Debra Carney

DIRECTOR OF FINANCE

Debra has worked with Life Care Services for 16 years and as a director at StoneRidge for 6 years. Debra holds a Master’s degree in Health Care Administration. Her education and experience enable her to fully understand the complexity and details of StoneRidge’s Life Plan Community residency agreement. Debra is dedicated to assisting residents and their families and frequently meets with prospective residents to review their financial questions. Debra is supported by a sophisticated financial team at Life Care Services to assure the financial stability and strength of the community.

Matthew Haut

Matthew Haut

CULINARY DIRECTOR

Matthew has been with StoneRidge since before opening in 2003. The execution of both high-quality service and culinary experience for residents in multiple dining venues at StoneRidge requires professional experience and high energy. Matthew is dedicated to achieving and exceeding residents’ expectations.

Michael Langlois

Michael Langlois

DIRECTOR OF COMMUNITY LIFE SERVICES

Michael has been with StoneRidge since 2014. In his role, he is responsible for the coordination of social activities and events that are identified by residents of StoneRidge. Communication is key to a successful and responsive holistic program of multiple activities and topics. A newsletter and web-based in-house digital network form the base for this communication. Michael’s background includes over 15 years in professional theatre as a producer, director, and educator.

Tina Lessing

Tina Lessing

DIRECTOR OF OPERATION SERVICES

Tina has been with StoneRidge since 2011. Tina is a graduate of Johnson and Wales University with an undergraduate degree in Hospitality Management as well as advanced hospitality industry master certifications from Cornell University. Tina’s professional background includes more than 25 years in the hospitality industry with management positions that include General Manager and Director of Operations in well-established hotels and resorts. She supports the Executive Director, manages the concierge services provided to StoneRidge residents, and facilitates support for the daily operations at StoneRidge.

Robert Tripp

Robert Tripp

EXECUTIVE CHEF

Robert joined StoneRidge in early 2016. Chef Robert has been in the culinary industry since 1981. He has trained at the Culinary Institute of American in New York and taught at the Culinary Institute of Washington. He has earned numerous recognitions and awards for his culinary expertise. He brings a refreshing finesse of flavors to the dining experience for residents at StoneRidge. Working with his culinary staff the menus that he creates reflect a wide range of choice and tastes.

Tracey Randolph

Tracey Randolph

Wellness Director

Tracey has been with the National Institute of Fitness and Sports since 2015. Initially hired as the Fitness Manager for StoneRidge, in Mystic, CT. More recently she was promoted into her current role as the StoneRidge Wellness Director. Tracey holds degrees in Natural Health Studies and Exercise Science from Clayton College and University.  She has a strong background in exercise and movement disorders and holds an advanced certification as a Therapeutic Exercise Specialist. She also has multiple certification’s in the areas of exercise and aging, yoga, Tai Chi, meditation and many more. She has worked in the area of exercise for over 20 years and is passionate about its’ important relevance to living well.  She has a special interest in the area of exercise and aging and its’ impact on living far into advanced years.

Jamie Cornell

Jamie Cornell

MARKETING & SALES DIRECTOR

Jamie has served in retirement living for over 10 years. She is passionate about working with older adults and helping them plan for their futures. In her role, cultivating partnerships with the surrounding community is an important way to serve and be a resource to our seniors. She joined the StoneRidge family in 2018. The Marketing team strives to create a meaningful and extraordinary experience for each guest that visits our community.

Linda Hart

Linda Hart

DIRECTOR OF RESIDENT HEALTH SERVICES

Linda’s passion was always to become a nurse and once her husband retired from the military, she pursued her dream. At first, she obtained her Associates Degree in Science and then went on for her Bachelor’s degree. While pursuing her Bachelor’s degree, her focus of study was on the Nursing Theory of the Whole Person. Working at StoneRidge, she is able to practice this theory which focuses on the integration of body, mind, spirit, individual, family and community. She always loved working with the senior population, and this has been her specialty for more than ten years.

Mike Bontempo

Mike Bontempo

Human Resources Director

Mike Bontempo joined our community April 2021. He brings expertise in developing and executing strategic business plans, evolving, and upgrading HR functions to provide business partnership, changing leadership during business transformations, and driving a culture of continuous improvement with his previous work with companies such as Emerson Electric’s division of Branson Ultrasonics, located in Danbury, CT, General Dynamics, Sanmina, Stanley-Black and Decker, and Davis-Standard.Mike has a passion for giving back to the community and focuses his volunteerism on efforts to relieve homelessness, poverty, and youth development. He is currently serving on the Board of Directors for WARM Inc. and has served on the Board of Family Housing Support. Mike has also coached numerous youth sports teams, directed and served in Young Life, and has served as Deacon at Lighthouse Community Baptist Church. Mike received his B.S. from Ithaca College and his Master Degree in Human Resources Management from Rensselaer Polytechnic University. He has also held the professional designations of Certified Compensation Professional.

Philip Michel

Philip Michel

Facilities Director

Philip joined the StoneRidge team in 2021. He brings over 10 years of management experience in facilities operations. He is a Mechanical Engineer Graduate from the University of Hartford with special training in OSHA Hazwoper, security and camera systems, and building management systems. He has a certificate in FM Global Hot Work and Red Permit and a DOT Life Science Certificate Electronic Tenant Solutions. Phil is a member of the International Society of Pharmaceutical Engineers (ISPE). He is originally from Cambridge, Massachusetts where he spent eight years running his own jewelry store creating custom designs for his customers.